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FAQS
Answers to frequently asked questions

Account

  1. How do I start an account?
    To start an account, click the Free 2 Week Trial button on this page and complete the form. The Free Trial Account has a two website limit. Enter your email address for a Free Trial Account or a Purchased Account, then complete and submit the following form. Your account with two websites will be available instantly.
  2. How long does the free trial last?
    Two weeks.
  3. What is the maximum number of sites I can have under 1 account.?
    Twelve
  4. How do I upgrade an account to contain more websites?
    Redbirdsites offers Four types of paid accounts. The difference between accounts is the maximum number of websites allowed in each. The four types are: 1 website, 2 websites, 5 websites and 12 websites. To upgrade or downgrade simply submit the Modify Account form located in your administration program. This will send your request to Redbirdsites support. You, the person who purchased the account (account manager) is authorized to do this.
  5. How many accounts can I have?
    Twenty four.
  6. Do each of the four Redbirdsites accounts have the same features?
    Yes, even the free trial account contains all features. The only difference between accounts is the maximum number of websites allowed in each.
  7. Can I cancel an account at any time?
    Yes. To cancel submit the Modify Account form located in your administration program. This will send your cancel request to Redbirdsites support.
  8. How do I change my user name and password?
    To change your user name and password, under Change Account Info in your Administration program, select Change User Password. You, the person who purchased the account (account manager) is authorized to do this. Changes take affect instantly.
  9. How will I be billed?
    The membership fee will be billed at the beginning of your membership and on each monthly renewal thereafter unless and until you cancel your membership. We automatically bill your Credit Card each month on the calendar day corresponding to the commencement of your membership. We use 2CO online transaction processing system, which integrates the most up-to-date security features available.
  10. How much does it cost?
    Very little! All accounts contain all features. See here.

Using Redbirdsites.com

  1. Where do I find help in Redbirdsites .com?
    # Throughout your Administration program you will see this question mark symbol. Click on it and a popup page will provide help pertaining to the page you were on. You can also e-mail support@redbirdsites.com.
  2. How do I upload pictures?
    You can upload up to 20 images per website. In your Administration Program click on Image List, Upload New Photos. This allows you to upload images — up to 5 at a time. Click on buttons 1-5, 6-10, 11-15, or 16-20 to upload within that group. Click the Browse button to find your image on your computer or disk to be uploaded to your website. They will be placed in the order that you upload, photo1, photo2, photo3, etc... They will be displayed in your slide show in that order. They will be auto cropped and scaled to fit in the slide show. For best results, photos should be at least 480px width by 360px height at 72dpi. Accepted file formats are jpg, gif and png.
  3. How do I put my brochure on Craigslist?
    Click on the Brochure button from your website. Once it opens, view page source from your browser. In Firefox and Windows Explorer, the view page source button is located in the top navigation under View. Copy all the code that displays and paste it into your Craigslist classified ad.
  4. How can I share my website with Facebook and Twitter?
    In the Home Page section of your administration program, you will see two buttons each for Twitter and Facebook. The two on/off buttons will display or will not display Twitter and Facebook links on all pages of your site. These are share links, and when clicked from your site will send the URL of your site to the viewer's Twitter or Facebook. A great way to help promote your sites.
  5. Can I add links on my websites?
    Yes. In the Home Page section of your administration program, Add Link allows you to add a link from your site. You enter a name of your link in the name field and the URL address of the link in the link url field. Use www.abc.com as the format in the url field. The link is displayed on all pages on the right side of your website. An example name would be "Panorama Tour" or "Video". If the two fields are left blank, then there will be no link.
    You can also add an additional email link on your site and have it display or not by clicking the on/off button provided on the Home Page section of your administration program.
    Each site in your account can have different links.
  6. Do I have to show a price for a property, product or service on my website?
    No. You have the option to display or don't display in your administration program.
  7. Do I have to show a postal address on my website?
    No. You have the option to display or don't display in your administration program.
  8. How do I upload my logo?
    Within Change Account Information section of your administration program you will see a browse button which lets you search for your logo on your computer. Once found, click submit and it will display on your website. The logo is used for all of your websites.
  9. Can I change the look and design of my websites at any time?
    Yes. Just go into the Design section of your administration program to make changes. Options are limitless.
  10. Are there pre-made templates and color schemes available.
    Yes. They are located in the Design section of your administration program. Click on the name of the template/scheme and changes are applied instantly to your site. We are always adding to the template/scheme list so keep an eye open in this section for updates. View some sample templates here.

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